Imagine working with someone for over a decade without ever meeting them in person.
That’s the kind of relationship that Zach Clark, founder of Development & Leadership Coaching, has with his Executive Assistant, (and my wife) Erica Foster.
After twelve years of working together virtually, Zach finally met Erica in person and he took the opportunity to honor the powerful and unique partnership they’ve built over the years.
In his tribute to Erica, Zach highlighted several key principles that have guided their work and shaped the culture of his organization. I found them to be extremely valuable, so I’ve summarized them below:
1. It’s All Personal
“There is no separation between personal and business. It’s all personal.”
Zach and Erica approach their work as a personal calling. They bring their whole selves into everything they do, recognizing that work isn’t just a job—it’s a reflection of the legacy you’re building. When you find an EA who shares your vision, they become part of that journey, understanding that every project has a personal touch.
2. They Have Serious Fun
“We have a lot of fun, but we are not playing around with this life.”
Work doesn’t have to be all seriousness, but it does need purpose. Erica and Zach share a balance between enjoying their work and staying focused on their mission to serve. They don’t just work together; they share a common drive to make a difference.
3. Trust Takes Time
“You can do really meaningful work with meaningful relationships, and you can do it in a way that builds trust over the long haul.”
The best partnerships are built over time. Trust doesn’t happen overnight—it grows with consistency, dedication, and shared experiences. When you work with an EA who values long-term commitment, you develop a relationship where they know you and your needs almost intuitively.
4. Results AND Relationships
“You can value both results and relationships and not compromise on either.”
Zach and Erica’s partnership shows that you don’t have to sacrifice relationships for results—or vice versa. They’re committed to delivering exceptional work, but they also value their connection. When you find an EA who can balance the two, you have someone who isn’t just focused on the tasks but also on the people behind them.
5. Ridiculous Value
“You can focus on creating ridiculous value rather than worrying about hours.”
Erica has never worried about counting hours, and Zach has never asked her to. Instead, they focus on impact. When you have an EA who’s committed to delivering value, the question shifts from “How much time did you spend?” to “What difference did you make?” It’s a game-changing approach to delegation.
6. Trust-Based Freedom
“I have no idea how many hours she works, when she works, where she works… and I’ve never cared.”
Zach trusts Erica implicitly. She has the freedom to manage her schedule and deliver on her terms, knowing that Zach values her autonomy. This kind of trust allows an EA to work with confidence and creativity, knowing they’re respected and relied upon.
7. Be Uncommon
“If you want to be a better spouse, parent, or servant leader, try to be a little less normal, a little more amazing, and a whole lot more like Erica Foster.”
This is Zach’s advice for anyone who wants to make an impact. Erica’s dedication, authenticity, and pursuit of excellence make her stand out. When you find an EA who brings that same energy, they don’t just complete tasks—they elevate your entire mission.
A Legacy Built on Trust and Dedication
This is what a true EA partnership can look like: not just a person who helps you get through your day, but someone who enhances your vision and works alongside you to make it a reality.
If you’re a leader feeling weighed down by day-to-day tasks, imagine having someone like Erica in your corner—someone who not only handles the details but also shares your dedication to excellence and impact.
Ready to find your own “Erica”?
At Dream Support, we specialize in matching busy leaders with exceptional remote Executive Assistants who can become that first line of support, that trusted partner, and that irreplaceable teammate. Our EAs bring the same level of dedication, autonomy, and purpose to every task, ensuring that your work (and life) get the attention they deserve.
Let’s find your “Erica”.
Micah Foster, Co-Owner
Micah Foster is a partner at Dream Support LLC who has been providing remote executive assistants to busy leaders who need administrative and organizational help for over five years.
He has a passion for creating and maintaining positive and productive work environments and empowering people to reach their full potential.