Ever had that moment when you text someone and then… nothing?
You’re left on read, wondering if they saw your message, if they’re going to respond, or if they’re just too busy.
Frustrating, right?
Now, imagine if your Executive Assistant (EA) operated the same way!
Thankfully, a great EA doesn’t leave you on read for long. They leave no communication stone unturned, and ensure that every open loop is closed.
The Importance of Closing the Loop
Open communication loops can lead to:
- misunderstandings
- missed opportunities
- and inefficiencies.
When messages go unanswered or tasks remain ambiguous, it disrupts the flow of work and creates uncertainty.
Closing every communication loop means acknowledging, responding, and providing clear updates on tasks and messages.
How a Great EA Closes the Loop
- Prompt Acknowledgement 📨
A great EA acknowledges your messages promptly, even if they can’t provide an immediate answer. This simple act of recognition assures you that your message has been received and is being handled. - Clear Updates 🔄
Keeping you informed is a top priority for a great EA. They provide regular updates on the status of tasks, ensuring you always know where things stand. Whether it’s a quick progress note or a detailed report, they make sure you’re never left in the dark. - Proactive Communication 🗣️
Great EAs don’t wait for you to follow up. They proactively communicate about upcoming deadlines, potential issues, and any additional information you might need. This foresight helps prevent bottlenecks and keeps projects moving smoothly. - Follow-Through and Follow-Up ✔️
Closing the loop means seeing tasks through to completion and following up on any outstanding issues. A great EA tracks action items and ensures nothing falls through the cracks. They circle back on open tasks until everything is resolved. - Documentation and Transparency 📑
Clear documentation and transparent communication are hallmarks of a great EA. They maintain detailed records of their work, decisions made, and actions taken. This transparency builds trust and provides a reliable reference for future tasks.
Why It Matters
When you know that your EA is on top of every message and task, you can focus on higher-level priorities without worrying about the details. This level of support enhances productivity and creates a seamless workflow.
So, if you’re looking for that level of support, look no further. A great EA from Dream Support can help you close every loop, leaving no stone unturned, and no message unanswered.
Micah Foster, Co-Owner
Micah Foster is a partner at Dream Support LLC who has been providing remote executive assistants to busy leaders who need administrative and organizational help for over five years.
He has a passion for creating and maintaining positive and productive work environments and empowering people to reach their full potential.